A message to our lipstick loving community.
I hope this message finds you and your loved ones safe and well.
At this time, here at Lou Lou Lips we are still operating as usual.
Due to the current crisis, all international orders will have a delay, so please allow extra time when ordering. We ship internationally with DHL Ecommerce.
Australia Post is also experiencing delays while they manage the sustained challenges of the COVID pandemic so please allow extra days for your orders to arrive.
Please be sure to check on your tracking number for tracking.
Please note, your tracking number may take up to 24 hours to become valid in the Australia Post system.
Once your order has been posted by us it is out of our hands how quickly Australia Post delivers it to you. We recommend selecting express shipping if you want it to arrive as quick as possible.
If you have any questions in regards to your delivery, please contact us at firstname.lastname@example.org and we'll get back to you as soon as possible.
Alternatively, you can contact Australia Post directly in regards to your delivery on 137 678.
Stay safe & healthy,
Love, Lou xx